Privacy Policy

Information we receive

When you submit the inquiry form, the details you entered are sent to our server, stored in our inquiry database and emailed to sales@bensetimes.com so our sales team can reply. We store your name, company, email address, phone/WhatsApp number, country, product of interest, quantity, message, the page you submitted from, the site language and the submission time.

If you contact us by WhatsApp or by email instead, we receive only the information you include in that message.

How we use it

We use your information only to answer your inquiry, prepare quotations, arrange samples and manage the resulting business relationship.

We do not sell your information and we do not use it for automated decision-making or profiling.

Retention

Business correspondence is kept for as long as needed to handle the inquiry and any resulting order, and to meet accounting or legal obligations.

Your rights

You may ask us to access, correct or delete the information you sent us, or ask us to stop contacting you. Write to sales@bensetimes.com and we will respond.

Contact

For any privacy question, contact sales@bensetimes.com. Company registration details and a postal address can be provided on request during a commercial discussion.